Our FAQs page is constantly updated in order to help answer all questions or concerns regarding online traffic school!
How often can I take traffic school courses?
California Vehicle Code states that you may only attend a traffic school once in an 18 month period.
How do I know that my county or court will accept the traffic school program?
GoodNeighborOnlineTrafficSchool.com is a California DMV licensed traffic violator school program. Our course of study is approved by the DMV and accepted by all counties and courts. It is important to select only DMV approved programs for court related matters.
If I attend traffic school, do I still receive points on my license?
If the court allows you to attend a traffic violator school program and receives your completion of the class (including passing the final test) before the date set by the courts, then the points should not show up on your public driving record.
I paid the court a “traffic school” fee. Is the court fee the same as the cost for traffic school?
Court fees are separate from traffic violator school fees. Although many courts do impose an administrative traffic school fee, traffic schools are privately owned and charge for their service.
How do the DMV and courts know that I completed the course?
Upon successful completion of our course (including passing the final exam), we electronically notify the DMV. The DMV then notifies the courts and that is why it is important to enter court and county information correctly when registering.
How quickly can my certificate be processed?
Your certificate will be processed immediately upon successful completion of the course. All Traffic Violator Schools must date stamp their course completions with notifications sent out to the DMV and courts directly thereafter.
Do I have to complete the course in a single session?
No, you may log on and off as many times as you choose until you complete the program. Allowing you to proceed at your own pace.
Is the course completely online?
Yes, GoodNeighborOnlineTrafficSchool.com offers a 100% online traffic violator course for clients (the final exam is online as well).
How do I pay for the course?
You can make a payment while registering in order to take the course. We accept most credit and debit cards.
Can I take the course on my phone?
Yes. You can register and complete the entire course on any mobile device.
What happens if I don't pass the final exam?
If, on first effort, you don’t pass the final exam, you will have the opportunity to retake the course. DMV regulations only allow for a second test attempt with the same traffic school at no additional charge (but must be completed in the allotted court timeline.) However, our final exam is open book – you may review all the materials necessary to do well on all attempts.
What is a “Personal Identity Validation Question?”
Personal Identity Validation Questions are used to help fulfill DMV requirement.To ensure that the person completing a traffic violator course is the driver who was issued the citation. During the registration process, you will be asked to answer a set of security questions and periodically as you progress through the course.You will not be allowed to proceed untill you can answer the questions in the same way as you did during registration.
Will my personal information be made available to outside organization?
Your information is kept private.Your trust is our most important resource and the only way to stay in operation.We will not give,sell,trade or lend your personal information except in cases where mandated by the courts or DMV
